Rider (2023.2.1) wont open Settings window on MacOS

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Michael Kaestle
Created

When I try to open the Settings window, nothing happens.
I have already tried to open the settings via all possible ways (bar, GoTo Everything-> Actions, switching from new UI to old UI...) none of it worked.
I have also already tried restarting everything and reinstalling Rider completely. Nothing has worked

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Dmitry Kazantsev
Created

Hello Michael,

Thank you for contacting Rider support.
We are sorry to hear that you have run into such a problem.

Would you mind sharing additional information as described below so that we can take a deeper look?

  • Share a screencast that demonstrates the problem;
  • Enable the Settings trace scenario via Help | Diagnostic Tools | Choose Trace Scenarios;
  • Reproduce the issue;
  • Collect Rider logs via Help | Collect Logs;
  • Upload generated archive and screencast to JetBrains Upload service and let me know the Upload ID;

Thank you in advance and have a nice day!

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Michael Kaestle
Created

Hi Dmitry,

I have been able to fix the problem. Apparently the cause was a pending update for a plugin (in my case the Azure Toolkit for Rider). After updating the plugin, I was able to open the settings again.

I suspect that pending plugin updates should not prevent the settings from opening.

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Ehardesty
Created

I had the same issue and updating the Azure Toolkit plugin also fixed it for me.

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Anton Curmanschii
Created

I'm facing the same issue, on Windows 10. It might be a plugin, but I cannot even open the plugins page to check, because it doesn't open either.

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Dmitry Kazantsev
Created

Hello Mikhael and Ehardesty,

Regrettably, you encountered a known issue: After installing Azure Toolkit, settings window does not open anymore.
It is already fixed in the latest version of the Azure Toolkit plugin.

Hello Anton,

We are sorry to hear that you have run into this problem. Did you install AzureToolKit plugin before the issue occurred?

Let's try the following:

1. Disable the plugin using the command line: rider disableNonBundledPlugins and then disable it in the settings.

2. Another possible way is to install the azurite: npm install -g azurite

If that doesn't help, would you mind sharing Rider logs with us? (Help | Collect Logs);

Please upload it to the Upload Service and let me know the Upload ID.

Have a nice day!

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