Rider not launch on splash screen

Hello, i just installed Rider but i cant get pass after splash screen. I waited for a while but it looked not doing anything. i installed rider from the JetBrain toolbox, can any1 help ? EDIT : install from .exe doesnt work either. BUT just tried it working fine on my laptop, very weird…..

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2 comments

Hello Enricoroselino

Thank you for reaching Rider Forum. 

Could you please reproduce the issue and collect the full log bundle so we could take a closer look at the case? Please upload them to our shared storage at https://uploads.jetbrains.com/ and send me the ID. 

Thank you in advance and have a great day!

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@Anna Morozyuk nvm i deleted the JetBrain folder at %APPDATA%, now its working and passing the splash screen. thank you for replying.

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