Unable to Input Text or Use Keyboard Shortcuts in Rider (2024.3.2)

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Jorismathijssen
Created

Description: Since updating to JetBrains Rider 2024.3.2, I am unable to input any text or use basic keyboard actions such as Enter, Delete, Backspace, or any other key. This issue only occurs in Rider; other applications work fine, so it is not a hardware issue.

Sometimes when i leave and come back to rider, it works for a couple of seconds.

Steps Taken:

  1. Disabled all plugins to rule out conflicts.
  2. Verified that the issue persists even with all plugins off.
  3. Confirmed the problem is specific to Rider, as my keyboard works normally elsewhere.

Project Information:

  • Working on a .NET 4.8 solution.
  • The issue frequently occurs in .cshtml files but affects other files too.

Questions:

  • What additional information would you need from me to investigate this further?
  • Are there any logs or diagnostic files I should provide to help identify the root cause?

Looking forward to your assistance in resolving this issue. Let me know if I need to collect any specific debugging data.

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Jorismathijssen
Created

Editing .css file works fine, it seems to be related to .cshtml files?

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Anna Morozyuk
Created

Hello Jorismathijssen ,

Thank you for reaching Rider Forum.

Could you please share settings from File > Manage IDE Settings > Export Settings. You may want to upload them to our shared storage at https://uploads.jetbrains.com and send the ID of the upload. 

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Jorismathijssen
Created

Hi Anna Morozyuk ,

Thank you for your reply.

Upload id: 2024_12_20_26UaaRNz6NWdsq15h4CLiF (file: settings.zip)
It has been uploaded

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Anna Morozyuk
Created

Hello Jorismathijssen ,

Thank you for your patience. 

I have tried reproducing the issue with your settings, however, no luck. Could you please do the following: 

  1. Try the Rider current version and/or EAP to see if the behavior is reproduced;
  2.  If it is, please enable the following tracing and record a screen-cast: 

- Go to Help | Diagnostic tools | Choose Trace Scenarios 

- Enable the Trace scenario for EditorsDumpAllTypingActions;

- Reproduce the issue

- Collect the full log bundle via Help | Collect Logs and Diagnostic Data, 

- Disable Trace scenarios;

- Attach the resulting log bundle to this ticket or upload it to our server and share the ID.

 

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