AI Assistant Credits Refresh Warning
This is just awful. Many times per day, my AI Assistant routinely gets the “JetBrains AI Credits refresh failure”. This causes all my prior chats to disappear. I am not out of credits - and when I refresh - it takes several times trying with the “reconnect” link. It feels like this should be more robust - or maybe the credits server is overloaded?
I have excellent internet - symmetric gigabit fiber. and I'm not losing connections on other software. I'm not running a VPN. I'm using Rider.
Is this a known issue - or am I an outlier?
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Hello. Thank you for bringing this to our attention. Our support engineers would be happy to investigate this issue for you. I kindly request that you submit a support request, so they can connect with your directly to collect logs and continue troubleshooting.
It appears the most recent update has fixed it. (253.28294.189). It has been solid all day for the first time in a while.