Screenreader support not working as expected

Answered

Hello!
I am a blind user of the Rider IDE.
I do use NVDA and JAWS screenreader to use the editor.
I have set everything up as instructed on the page
https://www.jetbrains.com/help/rider/Accessibility.html
Then the program is fairly decently read (that could be improved, by the way). However, when I press alt+Shift+6 and then F as instructed on the same page, nothing happens.
I tried doing everything: pressing all 4 keys simulatenously, trying to release them ETC.
Nothing worked, and my focus stayed in the same place where it was before.
I would be grateful for a solution, as I really like the product and I hope I will be able to fully use it.
With best regards,
Nuno.

5 comments
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Hello Nuno,

Could you please do the following:

1. Go to "File | Settings | Keymap"

2. Press "Find Action by Shortcut" loupe

3. Press "Alt-Shift-6"

4. Make a screenshot of the settings page and attach it in a comment

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I hope it is OK

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Nuno,

This functionality is available when the option "Support screen readers" is enabled. Please check that you've enabled it in the settings dialog (as mentioned in the JB help): Settings > Appearance & Behavior > Appearance.

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Hi dont have that option, as I have created the idea.properties file as suggested in the guide. I also found other, even more serious problems with the accessibility of the software, but I dont know where to report them

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Nuno,

You are right, you already had that option enabled via the property file.

Could you please try to invoke the action directly (instead of pressing the shortcut):

1. Open "Find Action" popup ("Ctrl-Shift-A" by default)

2. Type "Focus Gutter" to find the corresponding action and press "Enter"

Does it work? In case it doesn't, please, attach log file from "Help | Show Log in Explorer". I filed a new issue in our issue tracker so you can attach the log file privately. To do that:

1. Go to https://youtrack.jetbrains.com/issue/IDEA-226801

2. Attach the file to a comment and select "IntelliJ IDEA Team" in "Visible to" field

> I also found other, even more serious problems with the accessibility of the software, but I dont know where to report them

Feel free to file a new issue in YouTrack: https://youtrack.jetbrains.com/newIssue

We plan to work on improving the accessibility in the next releases, and your feedback will be appreciated. Thanks.

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