Unable to use ISIC licence on new pc

I have acces to Rider for students through ISIC, but when I try to log into my JetBrains account on my new pc I get: "No licence associated with account". Is there anything I can do?

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Hello,

Please send an e-mail to support-int@jetbrains.com with details of your student ID and screenshot from the activation dialog.

Thank you!

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