Rider crashing upon opening "settings"

This just started happening. I open Rider, I click "File -> Settings" and Rider crashes. An "IDE error occurred" message appears next time, and I'm able to submit the error. Here's a (sped up) GIF:

Rider version 2022.2.4 on Windows 10

I've been using Rider all this week, but this crash just started happening today when I decided to browse settings change.

9 comments
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Hey Me,

Thank you for reaching Rider forum! 

Could you please do the following: 

  1.  Please collect the full log bundle;
  2. Collect crash dump according to these instructions: How to collect a dump on a specific crashed or hanged process.

Please load the files either to our storage and share the ID of the upload. Or create a new issue on our YouTrack and attach logs there. 

Thank you in advance! 

Looking forward to hearing from you soon.

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Thanks for the response, I'll give that a try today.

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I uploaded the full log bundle here: Upload id: 2022_11_11_KhHPUH3QG8sAkBwNmyRPrm (file: rider-logs-20221111-0943564017315271649249824.zip)

Nothing appeared in the JetDumps folder after the crash, so I don't have anything to give you for step 2.

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It is likely that you have a problem JBR-4524. Please try updating to the latest stable version of Rider, 2022.2.4.

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That sounds like the issue, but I am already running 2022.2.4

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The log file says you're running 2022.2(.0). Could you try reinstalling the latest version?

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That's odd!

I'll try a reinstall / reboot, and see what happens.

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Seems to be working fine now. It's possible that I had two versions of Rider installed, one via toolkit and one standalone(?). Both say "2022.2" upon startup. But I can open settings now, so I'm happy. Thank you!

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I'm glad to know that helped. We support several versions being installed side-by-side of course, but it may be sometimes confusing what exact version is started (especially if you use some kinds of Windows shell integration).

If you don't use several versions, then I'd recommend to uninstall the unused ones.

Have a nice day!

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