Cant Activate Ai Assistant in Rider

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I have purchased an AI License and activated it .
I am sure im logged in with my account since that they way i activated my Rider and AI licence. 
How ever the AI Assistant window is asking me to login with my Jetbrains account.

When i try to start the process of logging in to the account the pop up just vanishes .



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Anna Morozyuk
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Hello,

Thank you for reaching Rider Forum.

Could you please try re-logging to the JetBrains account? 

If that does not help, please provide me with the info below: 

Please enable debug logging via Help > Diagnostic Tools > Choose Trace Scenarios, then open Advanced log settings and add the following:

com.intellij.util.io.HttpRequests
com.intellij.util.proxy.CommonProxy
com.intellij.ml.llm

then restart IDE reproduce the issue and share your IDE logs (Help > Collect Logs and Diagnostic Data)? Upload the logs to our shared storage at https://uploads.jetbrains.com and provide me the ID of the upload. 

Thank you in advance.

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Hey Anna! 
The relogin worked!
Thank you very much

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Anna Morozyuk
Created

Glad it helped :) 

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Philip Hansson
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https://youtrack.jetbrains.com/articles/SUPPORT-A-1854/How-to-check-that-JetBrains-AI-license-is-activated?_gl=1*1drcgt8*_gcl_au*MTU0NTkwMjk3NC4xNzQ1ODcyMzAzLjczNTAwMjk1MC4xNzUxNDQzNjM4LjE3NTE0NDM2NDc.*FPAU*MTU0NTkwMjk3NC4xNzQ1ODcyMzAz*_ga*MjEzOTEwODU4MS4xNzQ1ODcyMjk5*_ga_9J976DJZ68*czE3NTE0NDY5OTYkbzEzJGcxJHQxNzUxNDQ5MzY2JGozJGwwJGgw

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