Cant Activate Ai Assistant in Rider

Avatar
Info
Created

I have purchased an AI License and activated it .
I am sure im logged in with my account since that they way i activated my Rider and AI licence. 
How ever the AI Assistant window is asking me to login with my Jetbrains account.

When i try to start the process of logging in to the account the pop up just vanishes .



Votes

0

Share

3 comments
Avatar
Anna Morozyuk
Created

Hello,

Thank you for reaching Rider Forum.

Could you please try re-logging to the JetBrains account? 

If that does not help, please provide me with the info below: 

Please enable debug logging via Help > Diagnostic Tools > Choose Trace Scenarios, then open Advanced log settings and add the following:

com.intellij.util.io.HttpRequests
com.intellij.util.proxy.CommonProxy
com.intellij.ml.llm

then restart IDE reproduce the issue and share your IDE logs (Help > Collect Logs and Diagnostic Data)? Upload the logs to our shared storage at https://uploads.jetbrains.com and provide me the ID of the upload. 

Thank you in advance.

1
Avatar
Info
Created

Hey Anna! 
The relogin worked!
Thank you very much

0
Avatar
Anna Morozyuk
Created

Glad it helped :) 

0

Please sign in to leave a comment.