Rider disappeared (as if it's never been installed) after rebooting windows

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Mochyusup S
Created

This happened to me couple of times. I'm not sure what did I do wrong, and it's not happening that frequently but rider just disappeared after I restart my windows, as if it's never been installed.

I installed the rider via toolbox, and when this happened rider status was not installed in the toolbox either. I had to install it again. Fortunately, it carried out my last profile/settings, so I don't have to do much other than install it again. I'm wondering if anyone has ever encountered this problem before?

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Jeppe
Created

This also seems to have happened for me. Worked yesterday. I clicked the function to download a new version within an open instance of rider. And today when I restarted my computer, Rider had disappeared from Toolbox.

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Simon Baynes
Created

This just happened to me this morning. I'm glad I'm not travelling otherwise I'd be furious.

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Paulmchristian
Created

same

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Marko H.
Created

Happened to me just now.
I had it open today.
At one point I didnt see the the IDE window, no shortcut, … gone

 

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Din Idrisov
Created
Hello everyone, thanks for bringing this matter to our attention! To better assist you, please collect and share the Toolbox logs SUPPORT-A-3165 (https://youtrack.jetbrains.com/projects/SUPPORT/articles/SUPPORT-A-3165) whenever you see that behavior. They will help to investigate it properly.

You can upload the generated archive to our storage via uploads.jetbrains.com (http://uploads.jetbrains.com/). Ensure to provide the upload ID.
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