Rider .The loading of the Unreal Engine project got stuck.

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Huagangliu61
Created

Recently, after upgrading Rider, when I tried to open an Unreal Engine project, it would get stuck at the loading interface of the project.

I had to forcibly terminate the process.

This is my log:
Upload id: 2025_12_19_xrGhWgn3vzuHJRg5bpEapv (file: rider-logs-20251219-22043914712864694856850136.zip)

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After disabling the Microsoft firewall, the system crash problem was alleviated.

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Dmitry Kazantsev
Created

Hello,

Apologies for the late reply. We are sorry to hear that you experienced such a problem. We delivered several performance fixes with later released 2025.3.0.3, 2025.3.0.4 and finally 2025.3.1 version.

We would appreciate it if you give a try to Rider 2025.3.1 and verify if the issue remains. If so, would you mind sharing diagnostic data as described below?
When the issue occurred and Rider is totally unresponsive:

  • Find the PID of rider64.exe in the task manager;
  • Open cd <ide_installed_path>/jbr/bin in the terminal;
  • Invoke .\jstack.exe -l PID>dumpN.txt several times with N in 1..5;
  • Share generated dumpN.txt files;
  • Share a full bundle of logs:
    • Kill and reopen Rider;
      • Invoke Help | Collect Logs;
      • Share the generated archive;
    • If you can't kill Rider to get rid of the issue, archive everything you have under the %LOCALAPPDATA%\JetBrains\Rider2025.3\log folder manually.
  • You can attach the collected information to this ticket or upload it to the Upload Service and let me know the Upload ID.

Have a nice day!

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