Rider Support | JetBrains

Andrew Case

Total activity 7
Last activity November 04, 2024 14:48
Member since October 30, 2024 14:46
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Andrew Case commented, November 04, 2024 14:48
Oh. I had no idea that was actually a text input. I thought it was a header over the lower text entry box.I guess I'll know for next time but I would suggest making that more obvious by either maki...
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Andrew Case commented, November 04, 2024 14:01
It is not the title field. It says summary. That's my bad for not showing the full screenshot. I don't think there is a title field actually unless I'm missing something.
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Andrew Case commented, November 01, 2024 22:23
Hi, I'm still having this problem. I don't think it's the browser. As a test I did a fresh install of firefox (which I've never used on this computer). I get the exact same issue there.This is what...
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Andrew Case commented, October 31, 2024 14:22
I don't think it's related to the browser. I swapped from edge to chrome and the issue is exactly the same.I did send an email to support with the copied ticket but would like to be able to submit ...
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Andrew Case commented, October 30, 2024 18:06
When I hit submit the request does not submit and just sends me back to the top.This also affects me on YouTrack. I can't submit tickets there either. The submit button remains grayed out even afte...
- 0 votes
Andrew Case created a post, October 30, 2024 14:46
Unable to make Support tickets for commerical version of Rider

My company pays for Rider licenses. I am unable to make a ticket on YouTrack or for Rider Support. I get this popup on the page to submit a support ticket when logged in. My account has a license a...
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