Rider not launch on splash screen

Hello, i just installed Rider but i cant get pass after splash screen. I waited for a while but it looked not doing anything. i installed rider from the JetBrain toolbox, can any1 help ? EDIT : install from .exe doesnt work either. BUT just tried it working fine on my laptop, very weird…..


Hello Enricoroselino

Thank you for reaching Rider Forum. 

Could you please reproduce the issue and collect the full log bundle so we could take a closer look at the case? Please upload them to our shared storage at https://uploads.jetbrains.com/ and send me the ID. 

Thank you in advance and have a great day!


@Anna Morozyuk nvm i deleted the JetBrain folder at %APPDATA%, now its working and passing the splash screen. thank you for replying.


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